Frequently Asked Questions
Find answers to common questions. Click on a question to expand the answer.
Getting started is easy! Simply create an account, choose your desired service or product, and complete the purchase. Our team will guide you through the setup process via WhatsApp or email.
We accept various payment methods including credit/debit cards, PayPal, bank transfers, and local payment options. You can view all available payment methods during checkout.
You can reach our support team through WhatsApp at +213 779 885 054 (available 08:00 AM - 05:00 PM Algeria Time), or join our Telegram channel for updates. We typically respond within a few hours during business hours.
We offer refunds within 7 days of purchase if the service hasn't been activated or used. Please contact our support team through WhatsApp to initiate a refund request. Terms and conditions apply.
Most services are activated automatically within minutes after payment confirmation. For manual activation services, our team typically processes requests within 1-24 hours during business days.
Yes! We provide comprehensive technical support for all our services. Our technical team is available during business hours to help with setup, configuration, and troubleshooting issues.
Yes, you can upgrade or downgrade your service at any time through your client area. Any price differences will be prorated and credited or charged to your account accordingly.
Absolutely! We take data security very seriously. All data is encrypted, regularly backed up, and stored on secure servers. We follow industry best practices to ensure your information is protected.
Still have questions?
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